http://jobs.supermedia.com/feeds/Airport-Dallas-TX-jobs/ Custom RSS Feed for Airport-Dallas-TX-jobs Fri, 24 May 2013 02:25:01 GMT en-us /sites/supermedia/images/header.jpg http://jobs.supermedia.com/feeds/Airport-Dallas-TX-jobs/ 720 Title: Customer Service--Social Media Coordinator
Location: TX - D/Fw Airport - G00DAO
Territory
Description:

Be knowledgeable in (or willing to learn) social media use including Facebook platform and it's functionality
Maintain detailed history and records of various client contacts
Communicate with cross functional groups as needed to resolve client issues
Answer inbound client calls and handle client inquiries
Provide updates to various components of clients Digital Media advertising
Provide email or phone support within 48 hours when contacted by a client, sales or other functional group
Provide an excellent customer service experience to new and existing clients

Requirements
Excellent Customer Service skills (prefer 3-5 years of customer service/call center experience)
Good organizational skills
Knowledge of Social Media
Strong oral and written skills


Supermedia is an equal opportunity employer

CB1

Job ID 4446
Group Customer Service

]]>Mon, 13 May 2013 00:00:00 GMThttp://jobs.supermedia.com/job/DFw-Airport-Customer-Service-Social-Media-Coordinator-Job-TX/2595701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.supermedia.com/job/DFw-Airport-Customer-Service-Social-Media-Coordinator-Job-TX/2595701/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title: Coordinator--Customer Service
Location: TX - D/Fw Airport - G00DAO
Territory
Description:

: Strongly support internal Clients (Sales, Marketing, Client/SuperCare etc) via inbound/outbound phone calls, email and instant messenger for all internet advertising products. Display the ability to focus on the Client, excellent customer service skills, exhibit strong communication skills (oral and written) and the ability to build professional relationships. Identify, research, analyze and assist in resolving fulfillment, publishing and technical issues pertaining to accounts and their associated products. Provide thorough account review, processing of order revisions, assist with query explanation and resolution. Provide prepping support from a product, reporting and process standpoint. Ability to adapt quickly to change in a fast paced environment and work well within a Team. Utilize Google/Facebook and YEXT reseller portal to fulfill orders.

Requirements
2-3 Years Customer Service experience within an Inbound/Outbound call center type environment.
Ability to work in a fast paced, ever-changing environment.
Strong organizational skills and the ability to multi-task.
Excellent written and oral communication skills.
Detail oriented.
Strong familiarization with the internet, social media and top search engines.
Flexibility towards responsibilities and job requirements.
Ability to manage their time effectively and prioritize tasks accordingly.
Work well within a team environment as well as an individual contributor.
1-3 years experience with Microsoft office products (Excel, Word).
1-3 years computer experience.
Able to work within operational hours of 7 am -- 8 pm CST.

Customer Service position in a fast paced, every changing environment supporting our internal Sales Organization. Team oriented atmosphere with a focus on providing exceptional customer service, troubleshooting of account issues and ability to make responsible account related decisions.


Supermedia is an equal opportunity employer.

CB2

Job ID 4447
Group Customer Service

]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.supermedia.com/job/DFw-Airport-Coordinator-Customer-Service-Job-TX/2600604/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.supermedia.com/job/DFw-Airport-Coordinator-Customer-Service-Job-TX/2600604/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Title: PPC Account Management
Location: TX - D/Fw Airport - G00DAO
Territory
Description:

Optimization of accounts to meet internal objectives and advertiser's specific metrics
Setup, implementation, and development of PPC campaigns including copywriting and detailed content collection
Responsible for paid search program success through bidding strategies and effective key word management on pay-per-click search engines; manages positioning to meet ROI targets within budgetary constraints
Continually optimize pay-per-click campaigns in Google, Yahoo, MSN and other search engine marketing platforms
Growth and Retention of assigned accounts
Adhere to all trained processes on account management procedures and documentation.
Provides detailed analysis of key metrics and program tracking techniques in order to identify, recommend and implement program changes to increase overall search performance.
Manage campaigns using web reporting and bid management tools
Research and analyze the on-line marketplace to determine the optimal strategy
Act as subject matter expert for analytics tools, provide SEM education/training to business unit and other internal departments.
Presale support to prove value of advertising products and services. Sales support will include both client facing as well as teleconference. Preparation of advertiser proposal recommendation maybe requested as well.

Requirements
Requires greater than 3 - 5 years of directly related job experience in a fast paced high growth environment
Strong interpersonal skills including client facing; ability to communicate and persuade at all management levels and thrive in a cross-functional environment.
Superb verbal and written communication skills
Must be organized and able to multitask.
Excellent analytical and evaluation skills
Self-motivated, innovative, and team player
Expertise in MS Excel, PowerPoint, Access and Word
Must be comfortable in a dynamic, technology environment

Desirable Skills
Prior SEM and account management experience
Experience in managing significant budgets on search engines (Google, MSN, Yahoo).
Hands-on experience with Web Analytic tools
Certified Google & Yahoo Professional
Bachelor's degree, preferably in marketing or advertising.


Supermedia is an equal opportunity employer.

CB2

Job ID 4449
Group Technology

]]>Wed, 15 May 2013 00:00:00 GMThttp://jobs.supermedia.com/job/DFw-Airport-PPC-Account-Management-Job-TX/2600603/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.supermedia.com/job/DFw-Airport-PPC-Account-Management-Job-TX/2600603/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS